A comprehensive product design health report.
Crit is a comprehensive product design health report. It's a thorough usability, user interface, interaction, and visual design audit, and includes a redesign of a single page in your product with actionable suggestions for improvement.
Designing Placemark has often felt like wandering through a dungeon, this design crit process felt like someone popping up and showing me the dungeon map and showing me a whole bunch of secret shortcuts.
I was lucky enough to get Brian to take a look at Buttondown and, uh, holy smokes — that was the best money I’ve poured into the business in a long, long time. Trust me: book some time with him. Easiest investment you can make in your product
Brian’s critiques are a balanced alchemy of macro and micro. He identifies the few, most important things to structurally improve the user experience as well as a litany dump of smaller, straightforward changes to brighten fit and finish.
Money well spent! Thanks for the super detailed write-up and feedback on the Payment Links experience @brian_lovin. Incredibly valuable to get an unbiased outside opinion like that.
We’ve all been stewing in our own designs for toooo long, a professional second set of eyes is a blessing 🙏
Brian’s Crit was like a cheat code. We’re a small company without much design expertise, but with just a few pointers here and there from Brian, our design has been elevated to a new level of polish and profesionalism. He also taught me quite a bit throughout the process so that I can maintain this higher standard in the future.
Who are you?
Hey! I'm Brian, I'm a product designer at GitHub, startup founder, and side-project tinkerer. You can learn more about me here, or poke around the other pages on this site to get a feel for my work.
Why do I need this?
A product design health report will be most useful when:
- Your product is about to ship, and you need a gut check to make things look great and work well.
- Your product has grown weeds, and isn’t quite as consistent or shiny as it used to be. You need someone to point out where to start fixing things and how to have the most impact with a few key changes.
- You want to understand why your designs seem to work well in Figma, but don’t end up looking correct in production code.
How much does it cost?
$5,000 for a product teardown, which includes a user experience, user interface, visual, and interaction design audit, as well as a redesign of one view in your app.
Are you redesigning my whole product?
No. It takes a long time for a designer to ramp up in a new business, industry, and problem space. For that kind of long-term commitment, it’s probably better to hire a contractor or full-time designer. I will be spending my time evaluating the usability, interactions, interfaces, and workflows of your app, without requiring hours of your time to get me up to speed on the nuanced context of the product's entire footprint.
- I won’t make up new features, remove features, or make impossible-to-implement changes to your overall app structure. I might suggest ways for features to flow better, or solve the problem in a different way, but I won't pretend to understand everything about your business or customer.
- I won’t redesign your logo, brand, or make other costly thematic changes (like color schemes and typefaces). I might gently recommend small tweaks in these areas, but your brand is your brand.
- This health report does not include a full accessibility audit. I will point out accessibility concerns as I encounter them, but this critique should not be used in place of a professional accessibility audit.
- I am unable to redesign your entire icon system. If you are interested in having help redoing your icons, I am happy to connect you with some of the best icon designers in the industry to do this work.
- I won’t implement any changes in code. See an example health report for a more clear expectation of what you’ll receive.
What do you need from me?
Send me a list of 1-3 views, pages, or flows that need the most attention. If it's more helpful for me to see a realistic interface that your users will experience, you can create a test account with pre-populated data that I'll work against. For anything more specific, we can always hop on a call to make sure I understand your goals and situation.
I will also spend time redesigning a single page of your product — let me know which page I should use. It will save me time if you are able to provide your brand assets (logos, typefaces, colors, etc.), icon set, or other relevant documentation.
What's your refund policy?
I guarantee that we'll find a meaningful way to improve the design quality of your product, or I'll send your money back without a fuss.
When can you start?
Click the blue button below to send payment, and I'll email you within 24 hours to get the process started. You should expect the entire process to complete within two to four weeks.